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Glory Days Grill

Glory Days Grill Reviews

www.glorydaysgrill.com
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Glory Days Grill Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Glory Days Grill has a 2.1 star rating from 8 reviews; consumers report mostly dissatisfied sentiment related to service, consistency, and operations.

Key Takeaways for Future Customers

  • Expect inconsistent service across locations and mixed Glory Days Grill reviews.
  • Rewards app and password issues have been reported; confirm points and confirmations.
  • Menu changes and shifts to higher prices may affect value and military discount availability.

Negative Feedback / Risk Areas

  • Frequent customer complaints about poor customer service and inattentive servers.
  • Reports of app login, rewards redemption problems and billing or points confusion.
  • Food safety and order accuracy incidents and management or staff unprofessionalism.

Positive Feedback

Some reviewers note clean, convenient locations and praise specific staff and a few well-run stores; occasional helpful resolution of rewards issues.

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GEORGE Hah

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tallahassee, Florida

Good evening, I have been coming to...

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Contacted the company first

The reviewer tried to contact the company before posting this review.

Good evening, I have been coming to Glory Days in Tallahassee, Florida, for over 5 years. The service has never been this bad.

Especially, the bartender Carley is rude, and she takes breaks for long periods of time, leaving us alone without drinks for 15-20 minutes. Smoking vapes, weed, and drinking outside as well.

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Grant S Npa
map-marker Atlanta, Georgia

The server didnt care about me as a customer very poor customer service

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Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - The server used a cell phone during service and did not wash hands before delivering food.
  • - The manager told her to go outside to use the phone.

When I walked in and sat down, the server was on her cell phone. I told her I was not ready to order.

She then went back to the table she was sitting at and got back on her cell phone. She came and took my order. She did wash her hands after being on her cell phone and brought my food without washing her hands.

The manager came out before my food was done and brought it to my table. He told her to go outside if she wanted to use her phone.

Preferred solution: Apology

User's recommendation: Be better trained as a server to care about the customer instead of being on her cell phone

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Susan F Vjn
map-marker Culpeper, Virginia

App and password reset don’t work

Contacted the company first

The reviewer tried to contact the company before posting this review.

Frustrated. Can't log in to my account or change my password. I don't want to spend an hour solving a problem just to go out to eat.

Cons:
  • No help

Preferred solution: Human help changing my password or logging in to victory club membership.

View full review
Anonymous
map-marker Orlando, Florida

As a customer and former employee

AI Highlights
  • - Discrimination firing; district manager; no warnings.
  • - Inconsistent claims and responses.
  • - Manager lacks experience; is a cook.
  • - Promised 40 hours, only 6.

What's is ranked about and how they respond are completely different. I was let go as a result of discrimination , no verbal or written warnings .

With a district manager present . That's unlawful . They hired me in one depr and was told I was doing multiple after a employee notified .e manager has no experience in managing he's a cook .

They cha get policy's to benefit themselves and hire to just fire after an eve t like superpower or 4th of July pro.ising you 40 hours then deliver 6 hrs a week . .no teamwork what's so ever .

User's recommendation: Each location is ran different . It's a bar trying to pass as a restaurant. Fails terribly

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Anonymous
map-marker Tampa, Florida

I got the explosive diarrhea parasite...

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I got the explosive diarrhea parasite from eating a salad at your restaurant. Glory Days. Please have someone call me

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Anonymous
map-marker Alexandria, Virginia

Rewards confirmation

I cant rate anything until

I see results regarding my reward confirmation email. Ill do the review then

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Butch D Gwa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Inverness, Florida

Poor service & menu changes

AI Highlights
  • - Daily specials drew the 55-70 group and they are removed.
  • - The military discount changed and Lecanto service is cut back with items out.

This was my letter to Glory Days. My wife and I, along with 4 other couples, began to frequent Glory Days because of the daily specials on the menu.

Now, without any notice, that has been taken away. We are a group of 55-70 years of age, and the specials are what bring us in. Also, the military discount has now changed. On the service, I can only speak to the Lecanto location; it has been cut back as well as being out of items.

Please let me remind you that customers are what brought your grill to the place where it once was. Now, I would like to remind you of one of your competitors who has slipped tremendously. Covid brought Cracker Barrel to begin catering, forgetting where they had come from and allowing the dine-in customer to be forgotten. Then, moving to mostly prepared meals (no cooks), again forgetting where they came from.

Then the new CEO and now the net worth. They have lost ground.

How can Glory Days prevent this from becoming their path?

Everett Porter 3-11-2026

Pros:
  • Are clean and conveanute
Cons:
  • Menue changes
  • Higher prices
  • Out of many items

User's recommendation: Find another place to call home

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1 comment
Guest

A bunch of old coots past their expiration date, only buying daily specials on a military discount no less, are not the demographic this place wants or needs.

Linda V Ojf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pasadena, Maryland

Horrible treatment by Ty the manager. We have gone to Glen Burnie restaurant for over 15 years. He was nasty and un.

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AI Highlights
  • - Ty, a tall Black manager, was unprofessional.
  • - Nachos had no toppings in the middle and no cheese.
  • - We have 15+ years here and won't return.

Ty manager was nasty and unprofessional. He is tall black man.

We have went to gb location in Md for over 15 years once a week. Nachos were given in tall metal container. When we got to middle there was no toppings at all. We showed Ty and he said well you ate half.

There was over 20 chips left with nothing on them. I said the top was fine but middle had nothing on chips he was nasty. I even paid for more cheese to combat the situation. Our friends were sitting behind us and said they didnt like nachos either.

Ty offered nothing and begrudgingly took plate away. He didnt say do you want to order something different. He did take nachos off but no cheese. We love the Mexican manager and black lady manager.

They are amazing. Wont be going back. Longhorn is opening next week and is next door. We used to love going there.

The waitresses all know us and bartenders.

We take our grandchildren with us. It is so sad this awful manager is tearing your reputation apart as a non caring and nasty manager.

Preferred solution: Apology

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1 comment
Guest

So Tyler took the Macho Nachos ($9.29) off your bill after you ate half of them, but not the cheese you ordered for the other half and you have an issue? All noise.

Mary B Ark

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ashburn, Virginia

Customer service was VERY Poor

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AI Highlights
  • - Stone Ridge VA location offered very poor service and long waits.
  • - They forgot takeout, delayed drinks and entrees, and about $15 not deducted.

Customer services at Stone Ridge VA site was very poor. I took a long time to get my drink.

Thane a long ltime to get our entrews. They forgot our take out order and then I had to repeat it. They forgot to bring a box for leftovers. Then they forgot to deduct about $15 from the vistory club poPoor l serviceints.

This as the poorest service my wife and have had in over 10 years!!! A simple meal with 2 entrees and a takeout took over 2 hours!!!

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Anonymous

Points

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AI Highlights
  • - Had trouble redeeming points on the app.
  • - Points disappeared and the store helped over the phone to find them in my account.

I was having difficulty redeeming points on the app. The points disappeared and I had no idea where they went.

I called the store and they ended up filling the order over the phone and finding the points in my account. They were very helpful.

User's recommendation: Good

View full review
Casee Ehi

Missed points

Contacted the company first

The reviewer tried to contact the company before posting this review.

All is good. A good place to eat. Points were not added to our account but when I called they corrected the issue.

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Evens Doj

Screw ups all the time

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Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - Online order started; I was told it couldn't be delayed.
  • - The wife's burger arrived cold; fries were missing and my wife got diarrhea.

Made an order via Internet. Had to call store location to have the order delayed.

I was told that they already started making it within just a couple minutes that it could not be delayed. I had to speak with the manager. The manager said fine.

I pick up the food check the food and my wifes burger is cold. I bring it back inside.

The manager supposedly fixes the order. I checked the temperature of the food. It seemed okay at that time. I left, then I got home then I find out that my wifes fries that I paid for were not in the order.

Then later on in the middle of the morning, my wife got sick with diarrhea. Ive been coming here often and on for many many years through many managers and through many staff. The last visit was actually OK but now were back to making mistake mistakes again.

This has been constant for many many many years and it needs to stop. Im gonna send a letter to your owners.

User's recommendation: Go to the glory days in Manassas, Virginia, because the one in Centreville constantly screw things up

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2 comments
Guest

Why place an order, only to call 120 seconds later, asking that it not be made right away? You stated "I pick up the food check the food" (nice grammar), but you failed to notice the missing fries?

Now you state your wife is sick and you are blaming this on the restaurant. Where is your medical documentation to prove the food caused your wife to become sick?

Learn how to order food when you arrive to the location and learn how to thoroughly check orders before leaving the restaurant. Maybe your wife or one of your kids, if you have any, needs to handle these tasks.

Guest
reply icon Replying to comment of Guest-2680005

OP sounds like a moron. Someone needs to restrict his devices to not accept payment information.

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Anonymous
map-marker Winter Haven, Florida

Love glory days food and service

Did not have issue except could not sign I n but now resolved server helped me fix it. I recommend glory day to all my friends.

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Jose G Jsx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hunter Mill, Virginia

Habitual bullying and drunk off duty bartender

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Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - Bullying alleged at 2567 John Milton Dr, Herndon.
  • - Rose insulted and flipped off; off-duty staff drunk and driving; bathrooms stink.

known habitual bully at the 2567 John Milton Dr, Herndon, Va location

flipped Rose the bartender the middle finger while yelling at her to *** This dude and Kevin the off duty bartender are always blasted drunk. Then they drive.

Nobody could get them to leave until I confronted them about their drunkenness.

Theres kids that had to witness the *** Ill never go back. Bathrooms stink to high heaven as well.

Preferred solution: Nothing. I’ll never return to the Herndon location. North Point Reston location is spotless. Herndon location bathroom will make a person barf. Always very unsanitary and nasty.

User's recommendation: Don’t bring your kids. Habitual bullys are always over served

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Joe G Sql

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Rhodes, South Aegean

Menu change unsatisfied

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I am Not happy that you have removed the shrimp and fish tacos from the menu. Please bring them back to be offered any day of the week rather than just taco Tuesday

Pros:
  • Nice environment

Preferred solution: Bring back menu item

User's recommendation: Not a bad sports bar and restaurant generally

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Beverly D Uew

Horrible customer service

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AI Highlights
  • - No greeting for 5+ minutes at Glory Days, New Tampa.
  • - A customer told us to seat ourselves; we waited 10+ minutes.

Yesterday my family and I went to Glory Days at lunchtime (Bruce B Downs New Tampa). We stood at the host station for over 5 minutes without ever being approached by an employee.

A customer came over and told us we should seat ourselves like his group had to do. So we did. We sat at the table for over 10 minutes without anyone approaching us. My dil got up, found a server, told her we hadn't been waited on and she said "that's what you get for seating yourself.

We never seat anyone at that table.

" we all got up and left and will never go back. The server was a young blonde girl with her hair in a ponytail.

Cons:
  • Terrible customer service

Preferred solution: Let the company propose a solution

User's recommendation: Beware

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